Refund And Cancellation

Thank you for making a purchase with Defence Direct Education LLP.
Please read the policy, conditions and process carefully as they will give you an important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages.
We make every effort to make sure eBooks reach customer immediately. If due to any reason, unavoidable circumstances or beyond the limitations of the merchants the order is not completed and amount has been debited, customer can reach us and we shall revert within 24 hours. Customer reserves the option of completing or cancelling the pending order.

We provide immediate bill and tracking details in few hours for purchases made for the Books on our website. Customer will not have to pay any additional charges in the form of “Delivery Charges” and the cost stated is inclusive of all charges.

E-book Refund Policy:

  1. In case of an e-book purchase or digital downloads, there will be no refund provided in any case.
  2. In case you have purchased a wrong e-book and want to purchase another e-book, contact our technical support team via mail@defencedirecteducation.com

Book Refund Policy:

  1. In case of Book purchase, there will be no refund, returns or exchanges in any case.